• Service Explanation & Booking Options

  Service Explanation LUGGit provides a service that collects your luggage wherever and whenever you want, stores it for as long as you need, and delivers it back to a location and time of your choice. The service is carried out by our Keepers (drivers), who will always meet you at the scheduled times and locations. Details about your Keeper, including their name, vehicle, contact information, and meeting point instructions are shared via the app and WhatsApp before thePopular

• Luggage Classification

  LUGGit accepts almost all shapes and sizes of luggage, which are divided into 3 categories: Small luggage: small backpacks or carry-on bags. Large luggage: checked luggage. Non-standard luggage: items that do not fit into the small or large categories, such as sports equipment, musical instruments, or others. When booking the service, you'll need to specify the quantity and type of luggage you have. One service can include up to 24 total volumes of luggage. Small luggagePopular

• Service Request

  You can book the service through our website or app (Android, iOS). To place a request, simply fill out the booking form with your desired conditions: Pickup location Pickup date and time Delivery location Delivery date and time Number and type of bags After you enter this information, the service price will be sSome readers

• Operational Cities and Hours of Operation

  Operational Cities LUGGit currently operates in 5 cities: Portugal: Lisbon, Porto Spain: Barcelona, Madrid Hungary: Budapest Hours of Operation We operate from 8:00 AM to 8:00 PM in each city, every day of the week. Our customer support is also available during these hours.Some readers

• Storage Security and Transportation Policy

  Storage Security At the time of pickup, the Keeper will seal each bag with a unique QR code buckle. These numbered buckles identify the bags and ensure the zippers remain closed. During the service, the identification numbers used on the luggage and the full details of the responsible Keeper (name, vehicle, contact) are available in the App (Android, iOS). AdditionalFew readers

• Shipping Between Cities

  LUGGit currently operates in Lisbon, Porto, Madrid, Barcelona, and Budapest. LUGGit specializes in services within the same city, but we also offer luggage transport between different cities or countries, subject to prior availability. The provision of services between cities or countries will involve the allocation of a completely dedicated vehicle and a Keeper (driver). Transporting luggage between cities or countries requires a dedicated vehicle and a Keeper (driver). The service costFew readers

• Airport Services

  The provision of services at airports is subject to certain external factors that are beyond LUGGit's control, so we suggest the following recommendations: Meeting points: When booking the service, always select the correct Airport Terminal by checking the information on your airline's boarding pass. Each terminal has a specific meeting point with the LUGGit Keeper. You can find these meeting points in the "Finding Your Keeper and Meeting Points" (https://help.luggit.app/enFew readers

• Support Contacts and Operating Hours

  LUGGit has a customer support service available every day from 8:00 AM to 8:00 PM, local time for each operational city. For service-related or general inquiries, you can get help through WhatsApp, the chat on the website or app (Android, iOS), or by emailing sFew readers

• Price and Payment Methods

  The price of the service is based on 3 factors: pickup and delivery location, storage time, and the number/size of bags. You can check the exact price directly on our website or app (Android, iOS) by filling out the booking form with your desired details: Pickup location Pickup date and time DeliPopular