Q: Where can I download the Keeper's App?

<p>The Keeper’s App is available on the <a href="https://play.google.com/store/apps/details?id=com.luggit.driver">Play Store</a>, although its access is conditioned.</p>

Question 1

How can I contact LUGGit support?

Accepted Answer

LUGGit has a 24-hour support service available to you.

Immediate assistance can be provided through Messenger, Whatsapp or Website Chat. The phone line is also available on +351913880216. If your question is financial or bureaucratic, it should be addressed to the email, support@luggit.app.

Question 2

What is a Keeper?

Accepted Answer

Keeper is the person responsible for collecting, keeping and delivering the luggage, during the LUGGit services.

Question 3

What is the LUGGit service?

Accepted Answer

LUGGit provides a luggage service that includes collection, storage and delivery, wherever and whenever you want. The service is done by LUGGit Keepers (dedicated drivers).

The LUGGit service can be booked through the website, or requested in real time through the mobile application, which is available on Android and IOS, and can be downloaded from the Play Store or the App Store.

Question 4

If there is a problem with my luggage, what happens?

Accepted Answer

In the event of a problem with luggage, LUGGit's support channels must be contacted promptly. LUGGit will initiate a liability assessment process and activate the associated insurance, if necessary.

Question 5

Where can I download the Keeper's App?

Accepted Answer

The Keeper’s App is available on the Play Store, although its access is conditioned.

Question 6

How can I change the conditions of the service or cancel it?

Accepted Answer

The change of conditions and cancellation of the service is subject to the status of the request in question. LUGGit support will be always available to suppress any exceptional needs, and make sure you will always have your luggage wherever and whenever you want it.

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