Articles on: Customers

Luggage Type and Size

We accept luggage of almost all shapes and sizes.

The pieces can be small (cabin bags), large (hold bags) or out of format (any volume not categorized as a small or large bag, like sports equipment; musical instruments; and others).

When requesting the service, you can select up to 24 volumes of luggage.
Following the nomenclature:

Small Bag: weight < 10kg & size < 55x40x20cm = 1 volume

Large Bag: weight < 35kg & size < 85x55x35cm = 2 volumes

Out-of-Format: weight < 35kg & size < 200x100x60cm = 4 volumes

If your luggage does not fit these parameters, please contact our support team via the Website/App live chat, so we can try to find a solution.

Updated on: 16/08/2023

Was this article helpful?

Share your feedback


Thank you!