Articles on: Customers

Conditions Alteration Policy

It is possible to make any alterations to the conditions of your request after it is booked and even during the service provision.
Any change is subject to a validation, and depending on the condition to be changed, it will lead to a variation in the value of the service.

Note that an alteration fee is charged every time a change is made to the service.
Additionally, all changes that impact the original price of the service - location, bags and storage time - will have an extra cost to top the alteration fee.
An alteration will only be validated after the duly payment of the respective fee.

If you want to proceed with an alteration, you should inform our support team through the Chat available on the App/Website.

Updated on: 17/08/2023