> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.luggit.app/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Shipping Between Cities

LUGGit currently operates in **Lisbon, Porto, Madrid, Barcelona, Athens, Rhodes**, **Mykonos** and **Crete**. While the company specializes in same-city services, **luggage transport between different locations is available** under the following conditions:

* **Courier:** For transport between **two cities where LUGGit is present** (e.g., Lisbon to Porto), the service is typically facilitated through a **courier partner**
* **Inter-city:** This model involves a dedicated vehicle and Keeper and is available for **long-distance services within any operational country**. To qualify for this service, at least one of the locations **(either pickup or delivery) must be an operational city**. This model is also used when the quantity of luggage is high enough that it becomes a more suitable and efficient option than courier. The price is primarily based on the distance traveled and the time required for transportation

**I**nternational shipping between countries is **exclusively available within the Iberian Peninsula (between Portugal and Spain)**. Inter-city shipping is not currently offered for other operational countries (e.g., between Hungary and Greece).
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### Non-Operational Locations

The service is **not provided** when both the pickup and delivery locations are outside of LUGGit's operational cities.
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# How to Request a Quote

This type of service **cannot be booked independently** through the App or Website. To check availability and receive a quote, the customer must **email** support@luggit.app with the following details:

* **Pick-up location, date and time**
* **Delivery location, date and time**
* **Number and size of bags** (For more details on sizes and specifications, please refer to the [Luggage Classification Article](https://help.luggit.app/en/article/luggage-classification-o1cjcq/))
* **Service plan**
* **Personal details** (Name, email, and phone number)